• Increased support systems for learners and tutors through 3-, 6- and 9-month portfolio review meetings with the Literacy Instruction Supervisor and learner/tutor pairs.
• Presented Poetry and Public Speaking workshops for learners, designed to enhance reading and writing skills and develop self-confidence by tapping into the learner’s personal experience and expression.
• Expanded the learner intake procedure to include additional testing to identify learning difficulties.
• Further developed benchmarks to determine stages of learner progress.
• Continued the development of the Transitional Service Program to assist advanced learners to transfer to other educational and vocational programs.
• Made educational resources more readily available to learners and tutors through expansion of the Project Read book collection and by giving workbooks and other materials to learners and tutors during the 3-, 6- and 9-month reviews.

Direct Service

• Tutored 231 adults.
• Interviewed and assessed reading and writing skills of 142 learners.
• Matched 129 learner/tutor pairs and placed 26 tutors in 11 community agencies.
• Sent 129 individualized recommendations to tutors upon initial match with their learner
• Assisted 9 learners in transition to other educational, vocational or job opportunities.
• Held six 14-hour training sessions for volunteer tutors, training 136 volunteers.
• Held more than 30 individual classes or multi-session workshops focusing on Spelling, Public Speaking, Writing, Newsletters, Resume Writing,  Women & Writing, Gameshows, Typing, Writing on the Internet, Poetry, Greeting Cards, Introduction to Computers, Email, and the Internet.
• Held six Continuing Education sessions and six Roundtable meetings for tutors.
• Referred 344 persons to appropriate services and answered 440 additional information questions. 
• Sent 138 letters with recommendations and learning strategies to tutors after pair reviews with Instruction Supervisor.
• Interviewed 158 learner/tutor pairs for three, six month and one year progress reviews.
• Sent 54 books to learners in celebration of learning achievements.

Family Literacy

• Tutored 104 parenting adults. 
• Enrolled 24 parenting adults
• Distributed 33 free books for the children of learners upon their initial intake.
• Sent 50 children of Project Read learners a free book on their birthday.
• Distributed 24 packets of information to parenting adults. Packets included social service referrals, library activities for children, and tutoring referrals for children as well as tips on reading to children.

Collaboration

• Collaborated with City College of San Francisco by referring Project Read tutors to volunteer at the following Adult Basic Education Sites: John Adams Community College, Adult Learning and Tutorial Center, Mission Community College, and Southeast Learning Center. 
• Collaborated with Community agencies by referring Project Read tutors to volunteer at the following agencies and institutions: The Episcopal Sanctuary's (Homeless Shelter) Skills Center, San Francisco County Jail #8, The Family School, and San Francisco Conservation Corps.
• Collaborated with other Bay Area Literacy Programs in producing public service announcements for the WB20 television station.  Also participated with other Bay Area programs in a Literacy Month Event sponsored by Pacific Bell.

Outreach

• Made 23 presentations to community agencies and businesses to explain Project Read and propose collaborations.
• Made contact with 191 organizations and businesses to recruit additional students. 
• Distributed 41,913 flyers, posters, card stands, pens, pencils, etc.
• Exhibited at the Benjamin Franklin Middle School, Altos Elementary School, Maxine Hall Health Center, The Exploratorium, Walden House, S.F. School Volunteers, Potrero Hill Health Fair, 3rd Street Fair, Juneteenth Event, Alice Griffith Community Center, Bayview Neighborhood Fair, Turk Street Health Center, Bayview Health Center, Headstart programs, and other neighborhood events.
• Spoke in front of the California State Assembly Appropriations Committee in support of Family Literacy legislation.

Evaluation

• 3-, 6- and 9-month portfolio review meetings continue to show increases in reading levels and evolution of writing skills. Tutors receive recommendations to enhance tutoring skills, which include reading and writing strategies, resources such as dictionaries, journals, workbooks, computer class information and software recommendations for learners. Learners write longer sentences, build greater self-esteem through public speaking workshops and public poetry reading, spell better, use more difficult vocabulary, express more interesting content, and expand their writing to include letters, filling out applications, writing checks, write out bills, and poetry.