Direct Service

• Tutored 243 adults.
• Interviewed and assessed reading and writing skills of 118 learners.
• Matched 124 learner/tutor pairs and placed 10 tutors in 11 community agencies.
• Sent 124 individualized recommendations to tutors upon initial match with their learners.
• Assisted 5 learners in transition to other educational, vocational or job opportunities.
• Held six 15-hour training sessions for volunteer tutors, training 136 volunteers.
• Held more than 30 individual classes or multi-session workshops focusing on Phonics, Writing, Grammar, Spelling, Public Speaking, Writing, Reading the Newspaper, Voting, Introduction to Computers, Email, and the Internet.
• Held 5 Continuing Education sessions and 5 Roundtable meetings for tutors.
• Referred 370 persons to appropriate services and answered 712 additional information questions. 
• Sent 162 letters with recommendations and learning strategies to tutors after pair reviews with Instruction Supervisor.
• Interviewed 162 learner/tutor pairs for three-, six-month and one year progress reviews and other instructional meetings.
• Expanded the Project Read book collection in the Main and Branch libraries.


Family Literacy

• Tutored 35 parenting adults. 
• With financial support from the Starbucks Foundation, presented 6 family literacy workshops for adult learners, their children, and tutors.
• In July 2000, began Families for Literacy Project funded by the California State Library
• Gave more than 400 books to the children of learners upon the learner’s initial intake, the children’s birthdays, and at monthly giveaways, workshops and special events.
• Distributed information packets to parenting adults which included social service referrals, library activities for children,  tutoring referrals for children, and tips on reading to children.
• Worked with Head Start State Preschools throughout San   Francisco in order to publicize family literacy  services.
• Conducted intake and follow-up Families for Literacy Surveys for the California State Library on all learners parenting children 5 years and under.
• Partnered with KQED’s Ready to Learn program.


Collaboration

• Collaborated with City College of San Francisco by referring Project Read tutors to volunteer at the following Adult Basic Education Sites: John Adams Community College, Adult Learning and Tutorial Center, Mission Community College, and Southeast Learning Center. 
• Collaborated with Community agencies by referring Project Read tutors to volunteer at the following agencies and institutions: The Episcopal Sanctuary’s Skills Center, San Francisco County Jail #8. 
• Collaborated with other Bay Area Literacy Programs and KQED to present a major learner-centered event celebrating International Literacy Day on September 8.
• Starbucks Coffee Co. sponsored a public awareness campaign featuring public service announcements on local radio stations, and recruitment brochures placed in Starbucks stores throughout San Francisco.


Outreach

• Made 29 presentations to community agencies and businesses to promote Project Read services and propose collaborations.
• Made contact with 68 organizations and businesses to recruit additional students. 
• Distributed 14,400 flyers, posters, card stands, pens, pencils, and other promotional materials.
• Exhibited at Fillmore Community Center, Bayview Hunter’s Point Community Center, Treasure Island Homeless Development Initiative, Presidio Veterans’ Home, various neighborhood Head Start programs, Swords to Plowshares, various neighborhood street festivals, Gloria B. Davis Middle School, Garden Project, and Milestone Recovery House.


Computer Learning Lab

• Restructured learning lab to demystify technology and showcase ease of use, provide immediate opportunities for learner success, emphasize use of select software in achieving personal literacy and lifeskills goals, and establish lab as a welcoming gathering place for the Project Read community.
• Increased computer lab usage by 40%.
• Introduced new spelling, phonics, typing, text-to-speech,   and family literacy software.
• Refurbished and provided 7 donated computers to Project   Read learners.